The five pillars of the Schubert service package
As part of its new service strategy, Schubert has divided its services into five key areas and supplemented its portfolio with different service packages. With this restructuring, the market leader in digital packaging machines is pursuing the goal of entirely avoiding downtimes and therefore unplanned service operations in the future. Marcel Kiessling, Managing Director of Sales, Service and Marketing at Gerhard Schubert GmbH, explains the new developments and describes his philosophy of a comprehensive customer-oriented package.